Privacy Policy

This Privacy Policy explains how Relaxing Blocks ("we," "us," or "our") handles information when you use the Relaxing Blocks mobile application, website, and related services (collectively, the "Services").

1. Information We Collect

We aim to collect only the information reasonably necessary to operate, maintain, and improve the Services. Depending on how you use the Services, we may collect:

• Information you provide: information you submit when contacting us, such as your name, email address, and the contents of your message.
• Usage and technical information: device type, operating system, app version, language, time zone, approximate location derived from device settings, IP address, crash reports, and information about how you interact with the Services.
• Game and preference data: game progress, settings, scores, and other data stored to provide the requested features.
• Purchase information: if you make an in-app purchase, payment processing is handled by the relevant app store or payment provider. We generally receive transaction details such as product, purchase status, and transaction identifier, but not your full payment card number.

We do not intentionally collect sensitive personal information, precise geolocation, contacts, photos, or microphone recordings unless a specific feature clearly requires it and you provide permission.

2. How We Use Information

We may use information to:

• Provide, operate, maintain, and personalize the Services;
• Save your progress and remember your preferences;
• Process purchases and provide customer support;
• Monitor performance, diagnose crashes, and improve reliability;
• Understand usage trends and develop new features;
• Protect the Services, our users, and the public from fraud, abuse, and security threats; and
• Comply with applicable laws and enforce our agreements.

3. Advertising and Analytics

We may use third-party analytics, crash reporting, or advertising services to help us understand app performance, measure campaigns, or support the Services. These providers may process device identifiers, usage information, approximate location, and similar technical data under their own privacy policies.

Where required by law, we will request your consent before using information for personalized advertising. You may also be able to limit advertising personalization through your device settings or the controls provided by the relevant platform.

4. Sharing of Information

We may share information with:

• Service providers that host, analyze, secure, support, or operate parts of the Services;
• App stores, payment processors, and other providers necessary to complete transactions;
• Professional advisers, such as lawyers, auditors, and insurers, when reasonably necessary;
• Authorities or other parties when required by law or needed to protect rights, safety, and security; and
• A successor entity in connection with a merger, acquisition, financing, reorganization, or sale of assets.

We do not sell your personal information for money. We do not share your personal information with third parties for their independent direct marketing unless you request or authorize it.

5. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Policy, including providing the Services, resolving disputes, complying with legal obligations, and enforcing agreements. Retention periods may vary depending on the type of information and the context in which it was collected.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of storage or transmission is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, or to request a copy of your information. You may also withdraw consent where processing is based on consent.

You can contact us at privacy@relaxingblocks.it.com to make a request. We may need to verify your identity before completing a request. You may also uninstall the app or reset advertising identifiers through your device settings, although some information may be retained where required by law or for legitimate business purposes.

8. Children’s Privacy

The Services are not intended for children under the minimum age required by applicable law to use the Services without parental consent. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

9. International Data Transfers

Your information may be processed in countries other than the country where you live. Where required, we use appropriate safeguards for international transfers and handle information in accordance with applicable data protection law.

10. Third-Party Services and Links

The Services may contain links to third-party websites or integrate third-party services. We are not responsible for the privacy practices, content, or security of third parties. We encourage you to review their privacy policies before providing information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Services after an update means that you acknowledge the revised Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact us at:

Relaxing Blocks
Email: privacy@relaxingblocks.it.com